// Legal
Privacy Policy
How AJ1 collects, uses and protects your personal data.
Last updated: 02.10.2026
This Privacy Policy explains how Chongqing AJ1 Motorcycle Co., Ltd (“AJ1 Moto”, “we”, “us”) collects, uses and protects personal data when you visit www.AJ1moto.com, use its forms, or contact our sales team.
1. Who is responsible for your data
The data controller is:
- Chongqing AJ1 Motorcycle Co., Ltd
- Chongqing, China
- Email: hello@AJ1moto.com
- Phone: 0086-186 5799 9622
2. What data we collect
| Where it comes from | What we collect | Why |
|---|---|---|
| Find a Dealer form | Name, email, phone, country, city, the model you are interested in and your message | To connect you with an AJ1 sales partner in your market |
| Distributor application form | Contact person, position, email, phone, company name and website, country and territory, and the details about your business you choose to share | To review your application and discuss a distribution partnership |
| Contact form | Name, email, phone, message and any details you choose to include | To answer your enquiry |
| Email and messengers | Correspondence and the contact details you provide | To conduct business communication |
| Website server | IP address, browser and device type, pages visited, date and time | Security, spam prevention and technical diagnostics |
| AJ1 Guides subscription form | To send you new AJ1 Guides articles and updates |
We do not knowingly collect special categories of data (health, biometrics, political or religious views) and ask you not to send such information to us.
3. Why we may process your data
- To take steps at your request before entering into a contract — preparing quotations, specifications and shipping terms.
- To perform a contract — order processing, production planning, export documents, after-sales support.
- Our legitimate interests — keeping records of enquiries, protecting the website from spam and abuse, improving our products and services.
- Legal obligations — accounting, tax, customs and export control requirements.
- Your consent — where we ask for it separately, for example for marketing emails. You may withdraw consent at any time.
4. Cookies and similar technologies
The website uses only what is necessary for it to work: session cookies of the content management system and an anti-spam mechanism that verifies that a form was submitted by a person.
You can delete cookies in your browser settings at any time. If you block them, forms may stop working correctly.
5. Who we share data with
We do not sell personal data and do not share it for third-party advertising. We disclose data only to those who need it to deliver what you asked for:
- hosting and email service providers that operate our website and mailboxes;
- freight forwarders, carriers and customs brokers — when shipping your order;
- banks and payment institutions — to process payments;
- professional advisers and public authorities — where required by law.
6. International transfers
We are based in China and our partners may be located in other countries. When we transfer data across borders, we do so only as far as necessary to answer your enquiry, perform a contract or comply with the law, and we require recipients to protect the data appropriately.
7. How long we keep data
- Enquiries and applications — up to 3 years from the last contact, so that we can continue a conversation you may resume later.
- Contract and shipping records — for the period required by accounting, tax and customs law.
- Server logs — normally up to 12 months.
When data is no longer needed, we delete it or make it anonymous.
8. Your rights
Depending on where you are located, you may have the right to:
- ask what personal data we hold about you and receive a copy;
- have inaccurate data corrected;
- ask us to delete data we no longer need;
- object to or ask us to restrict certain processing;
- receive the data you provided in a portable format;
- withdraw consent where processing is based on it;
- lodge a complaint with your data protection authority.
To exercise any of these rights, write to hello@AJ1moto.com. We answer within 30 days and may ask you to confirm your identity first.
9. Security
The website works over an encrypted HTTPS connection. Access to enquiries and order data is limited to employees who need it for their work. No system is completely secure, so please avoid sending us documents such as passport scans or payment card details by email unless we have agreed on a secure channel.
10. Children
Our website and products are addressed to businesses. We do not knowingly collect data from children. If you believe a child has provided us with personal data, contact us and we will delete it.
11. Links to other websites
Our pages may link to third-party websites, including video platforms and social networks. Those services have their own privacy policies, and we are not responsible for how they handle your data.
12. Changes to this policy
We may update this policy as our business, the website or the law changes. The current version is always published on this page, and the date above shows when it was last updated. Significant changes affecting existing customers will be communicated by email.
13. Contact us
Questions about this policy or about how we handle your data:
- Email: hello@AJ1moto.com
- Phone: 0086-186 5799 9622
- Address: Chongqing, China