OFF-ROAD MOTORCYCLE LIMITED WARRANTY POLICY
Thank you for your purchase of a AJ1 off-road motorcycle.
AJ1 makes quality vehicles, and we back our products with a warranty that is clear and fair, and supports you and your AJ1 motorcycle.
Every AJ1 motorcycle undergoes numerous and detailed inspections during the manufacturing process.
AJ1 Motorsports, requires its dealers to examine vehicles such as yours several times before your first ride: At the time of vehicle assembly from its shipping container; at the time the vehicle is serviced for its first test ride; and after the dealer’s test ride. These inspections are described on your copy of the Certificate of Vehicle Pre-delivery that the dealer provided to you when he sold you your vehicle. The reason for all of these inspections is to make sure that your vehicle is in top condition at the time of your purchase.
Though your AJ1 vehicle was manufactured using state-of-the-art manufacturing processes, backed by decades of experience in motorcycle design and development, it is still possible that a problem might occur. We do our very best to make sure that this cannot happen, but sometimes it does. If a problem should occur with your vehicle after you buy it, AJ1 supports your vehicle with a Limited Warranty Policy that ensures that any defects in factory workmanship or materials reported within the warranty period of the vehicle will be repaired as promptly as possible, at no cost to you for parts.
This AJ1 Limited Warranty Policy Booklet describes what conditions are covered by the vehicle warranty, and which conditions are not. If you have read this booklet and still have a question, ask your dealer’s Service Manager, or Owner. If they cannot answer your question, please contact AJ1 Powersports, using the information contained in the SSR Limited Warranty Policy.
Welcome to the AJ1 family. We hope that you enjoy every minute you spend with your new AJ1 motorcycles.
WHAT IS COVERED
With the exception of a few motorcycles intended for racing applications, AJ1 provides a limited warranty for each AJ1 off-road motorcycle that it distributes to, and that is purchased from, an authorized AJ1 motorcycle dealer. With regard to those vehicles, AJ1 warrants that each
vehicle is free from defects in materials and factory workmanship, subject to the following
exclusions, obligations and limitations.
If an eligible defect is found, the needed repairs will be performed at no charge to you for parts. Warranty repairs may be made at any authorized AJ1 motorcycle dealer. Any needed parts replacement will be made using new or re-manufactured genuine AJ1 parts. If parts for the warranty repair must be ordered, you will not be required to leave your vehicle in the dealer during the order period unless it is already disassembled in order to diagnose the problem.
Your selling AJ1 dealer is responsible for the correct assembly and pre-delivery servicing of your vehicle, and will provide you with a signed and completed copy of the Certificate of Vehicle Pre-Delivery. This document describes the operations that the dealer has performed in the preparation of your vehicle for sale.
AJ1 VEHICLE LIMITED WARRANTY PERIODS
All warranty periods begin on the date that the vehicle is first delivered to you. The warranty period is 30 Days, Unlimited Mileage (Parts Only).
This warranty is transferable to subsequent purchasers of the off-road motorcycle if AJ1 is notified in writing of the new owner’s name and address information.
WHAT IS NOT COVERED
Routine service or periodic maintenance such as tune-ups, oil changes, and service
checks are your responsibility to pay for and have performed, and are not covered by this
Repairs to your vehicle for failures that occurred after the expiration date of the warranty period.
Damage to the vehicle that is not our fault, such as damage caused by accidents or carelessness.
Damage caused by misuse, abuse, or unreasonable or improper vehicle operation, such as intentional burning or spinning of the rear tire, shifting gears improperly, overloading, operating the vehicle with the front wheel aloft, or overheating the vehicle’s engine by operating the vehicle in incorrect gears for vehicle speeds.
Damage caused by negligence, such as operation of the vehicle with insufficient, incorrect, or excessive oil, fuel, coolant, or brake fluid.
Damage caused by alterations or modifications not approved by AJ1, such as use of non-AJ1 Genuine Parts or Accessories.
Damage caused by modifications that would change the original vehicle specifications including, without limitation, modifications of any emission-related parts such as carburetor(s), fuel injection system components, the engine control module, air suction system components, the catalytic converter (if equipped), fuel permeation control system components (such as fuel tank, fuel hoses, and vapor hoses), etc.
Damage to the vehicle from competition, such as racing. Damage to the vehicle that is caused by insufficient or improperly performed maintenance or repairs, such as not performing maintenance at the intervals required in the Owner’s Manual, or the use of chemical cleaners that damage the finish of the vehicle.
Damage to the vehicle caused by improper storage, such as weathered or faded finishes, rusting or corrosion of metal components.
Wearing or deterioration of components subject to normal wear during normal vehicle operation, such as tires, brake pads or linings, drive chains and sprockets, clutch plates, body components, spark plugs, any rubber components, with the exception of oil seals, and fuel, oil, and air filters.
Purchasing a vehicle in the crate without setup by an AJ1 authorized dealer voids the AJ1 limited warranty.
Shipping costs are not covered under the AJ1 limited warranty.
PARTS NOT COVERED BY AJ1 LIMITED WARRANTY
- Brake Rotors, Brake Hose, Brake Pads,
- Throttle Cable, Clutch Cable, Choke Cable
- Clutch / Clutch Components
- Brake / Clutch Levers
- Air Cleaner Element & Bracket
- Skit Plate / Pegs
- Drive Chains
- Spark Plugs
- Light Bulbs, Fuses
- Plastic Covers, Rubber Parts, Grips
- Skit Plate / Pegs
- Swing Arm Bushing, Motor Mount Bushing
- Steering Stem Bearings
- Front / Rear Rims, Tires, Tubes
Off-road motorcycles that are used for racing, commercial, rental, or law enforcement purposes are excluded from any warranty coverage, and are sold “AS IS”.
This warranty does not cover incidental or consequential damage, such as damage to personal gear or property, rental of a replacement vehicle , transportation of your offroad motorcycle to an authorized dealer for repair, expenses incurred from the loss of use of the vehicle, or your inconvenience.
You must operate and maintain your off-road motorcycle in a normal manner, following the recommendations described in the vehicle’s Owners Manual. Depending
upon your application or climate, some vehicles may require more frequent or additional
maintenance than that described in the Owners Manual.
While an Authorized AJ1 Dealer is trained and equipped to perform servicing of your vehicle, periodic maintenance may be performed by anyone qualified to do so. AJ1 reserves the right to deny warranty coverage if the off-road motorcycle has not been properly maintained. Be sure to document periodic maintenance to your vehicle. When requesting warranty repair consideration, you may be requested to provide evidence that proper maintenance has been performed.
OBTAINING WARRANTY REPAIRS
If your off-road motorcycle requires a warranty repair, it is your responsibility
to take your vehicle to an Authorized AJ1 Dealer for repair.
Your dealer will perform the necessary repairs or adjustments within a reasonable amount of time, and will provide you with a copy of the repair order for your records.
Any parts replaced under coverage of this limited warranty become the property of AJ1. If you should suffer a second failure of the same item on your vehicle during the warranty period, we ask that you immediately inform your servicing dealer or AJ1 of that circumstance.
Should you have a question or problem concerning the limited warranty or the servicing of
your off-road motorcycle, please follow these procedures, in the following sequence, for the fastest possible response:
1. Bring your problem to the attention of the dealership’s Service Manager, and allow the manager the opportunity to resolve your concern.
2. If you still have a concern, fully explain the situation to the General Manager or Owner of the dealership. Ask for their cooperation and assistance in resolving your concerns. These individuals are in the very best position to assist you, as they are vitally concerned with your satisfaction and future business.
3. If you request us to do so, AJ1 will assist you by contacting the authorized AJ1 dealer regarding any inquiry related to service or warranty concerns. We will speak to the Owner, General Manager, Service Manager or Technician to learn all of the relevant facts, before making any decisions. This process will be performed as quickly as possible; however a certain amount of time must be allowed for us to thoroughly investigate the facts of the situation.
When contacting AJ1, we urge you to write rather than call, so that you can provide us with a detailed description of your concern. You may also call the AJ1 headquarters. The email is firstname.lastname@example.org.
We will require some information to investigate your problem: The model, frame number (VIN), mileage, event dates, dealer name and the dealer personnel consulted, your problem or question, and any modifications or accessories your vehicle has that might be related to the problem.
AJ1 MAKES NO PROMISES OR WARRANTIES OTHER THAN THOSE PROMISES
MADE IN THIS LIMITED WARRANTY.
ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE SHALL BE LIMITED TO THE DURATION OF THIS WARRANTY.
AJ1 DOES NOT AUTHORIZE ANY PERSON TO CREATE FOR IT ANY OTHER WARRANTY, OBLIGATION, OR LIABILITY IN CONNECTION WITH THESE PRODUCTS.